COVID-19 Protocol: Masks are mandatory within our office. We are not taking walk-ins for settlement or other services. Please call 613-968-7723 ext. 0, or email info@quinteimmigration.ca to book an appointment!

INTERPRETATION SERVICES


Providing competent, well trained, ethical, impartial and linguistically fluent interpreters since 2002.

CEOTIS – Central Eastern Ontario Translation and Interpretation Services is housed at Quinte Immigration Services in Belleville. Our agency has provided precise, immediate, accurate and confidential linguistic translation and interpretation services to a large number of agencies, businesses and individuals for over 10 years. We are pleased to provide an improved link between human service professionals and limited-English speakers in over 125 languages.

We service the region from Lindsay to Brockville, Ontario for both translations and interpretations.

Interpretation is the act of providing oral translation between or amongst speakers who speak different languages. An interpreter can be booked to facilitate your communication with a person/client who speaks limited English.

LANGUAGES AVAILABLE

  • Albanian
  • Amharic
  • Arabic
  • Assyrian
  • Bengali
  • Bulgarian
  • Burmese
  • Cambodian
  • Cantonese
  • Chinese
  • Chaldean
  • Creole
  • Dari
  • Farsi(Persian)
  • French
  • Fujian
  • German
  • Gujarati
  • Greek
  • Hebrew
  • Hindi
  • Hungarian
  • Ilocano
  • Indonesian
  • Italian
  • Japanese
  • Karen/Burmese
  • Khmer
  • Korean
  • Kutchi
  • Laotian
  • Malay
  • Mandarin (Chinese)
  • Pashtu
  • Polish
  • Portuguese
  • Punjabi
  • Romanian
  • Russian
  • Somali
  • Spanish
  • Swahili
  • Swedish
  • Tamil
  • Tagalog
  • Thai
  • Tigrigna
  • Turkish
  • Ukrainian
  • Urdu
  • Vietnamese

HOW TO ACCESS INTERPRETATION SERVICES

Hours of Operation: 

You can access interpretation services 24 hours a day, 7 days a week. To schedule an interpreter please call 1-888-968-1065 or 613-968-1065 (in the Quinte area).

Cancellation Policy: 

Please provide us with at least 24 hours’ notice of cancellation, in the event that you no longer require the scheduled service of a language interpreter. 

Rates and Interpretation Options

Face-to-face: the interpreter will come to the service provider’s location$ 55.00/hour + HST – 2 hour minimum

After Hours Rate: $60 per hour (with a 2 hour minimum) between 8pm and 8am

Statutory Holidays Rate – $60 per hour (with a 2 hour minimum) (New Year’s Day, Family Day, Good Friday, Easter Sunday, Victoria Day, Canada Day, Labour Day, Thanks Giving, Christmas Day & Boxing Day)

***Additional charges for travel time and mileage may apply***

If travel expenses apply, the cost will be as follows:

Mileage @ $0.50 per K/M (if mileage is 50 k/m or higher round trip for the interpreter to travel)

Travel Time @ $27.50 per hour (if mileage applies)

Video (Skype) Interpretation

The interpreter will contact the service provider and limited-English-speaker at requested account via Skype$ 55.00/half hour + HST – 1 hour minimum

After Hours Rate – $60 per hour (with a 1 hour minimum) between 8pm and 8am

Statutory Holidays Rate – $60 per hour (with a 1 hour minimum) (New Year’s Day, Family Day, Good Friday, Easter Sunday, Victoria Day, Canada Day, Labour Day, Thanks Giving, Christmas Day & Boxing Day)

***To use Video Interpretation, the service provider must be registered and set up as a CEOTIS skype contact***

Teleconference

The interpreter will place a call to the service provider and limited-English-speaker at requested location

$ 55.00/half hour + HST – 1 hour minimum

After Hours Rate – $60 per hour (with a 1 hour minimum) Between 8pm and 8am

Statutory Holidays Rate – $60 per hour (with a 1 hour minimum) (New Year’s Day, Family Day, Good Friday, Easter Sunday, Victoria Day, Canada Day, Labour Day, Thanks Giving, Christmas Day & Boxing Day)

***Long-distance charges may apply******If charges apply, our long distance rates are $0.20 per minute***

Message Relay

The interpreter will deliver an informational message directly to the limited-English-speaker (service provider does not have to be present)

$ 30.00 flat rate + HST After Hours Rate

$40 flat rate Between 8pm and 8am

Statutory Holidays Rate – $40 flat rate (New Year’s Day, Family Day, Good Friday, Easter Sunday, Victoria Day, Canada Day, Labour Day, Thanks Giving, Christmas Day & Boxing Day)

***Long-distance charges may apply******If charges apply, our long distance rates are $0.20 per minute***

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